Terms & Condition

Business Name: Christmas Lights Factory
Contact Email: [email protected]
Phone Number: (541) 933-4980
Mailing Address: 242 Southwest 4th Street STE F Madras OR

CCB License #: 257964

1. Acceptance of Terms

By accessing our website, submitting a form, or engaging with Christmas Lights Factory services, you agree to these Terms of Service and any future revisions. If you do not agree with these terms, please discontinue use of our site and services.

2. Services Provided

Christmas Lights Factory provides products and services. Services are subject to availability, qualification, and geographic limitations.

3. Communication Consent

By submitting your information through our website, forms, or any other channel, you consent to receive communications from us via:

SMS/Text Message

Phone Call

Email

Direct Mail

You may update your preferences or opt out at any time.

4. SMS Messaging Terms

By providing your phone number and opting in to receive SMS communications, you agree to the following:

Message frequency may vary

Standard message and data rates may apply

You can opt out at any time by replying "STOP"

For help, reply "HELP" or contact us at [email protected] or (541) 933-4980

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

Information sharing to subcontractors in support services, such as customer service, is permitted

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. User Responsibilities

Users of Christmas Lights Factory services and website agree to:

Provide accurate, complete, and current information

Use services only for lawful purposes

Avoid misuse of any part of our website, content, or communications

Accept responsibility for any outcomes resulting from use of our services

6. Quotes and Agreements

Quotes or estimates provided by Christmas Lights Factory are non-binding until a written agreement is signed. Final pricing may vary based on product selection, installation site conditions, or customizations.

All quotes and contracts will display our CCB License #257964. Written contracts are required for all work exceeding $2,000. Contracts will specify payment terms, scope of work, and your rights regarding liens and dispute resolution.

7. Intellectual Property

All website content, branding, photos, logos, and other materials are owned or licensed by Christmas Lights Factory and are protected by applicable intellectual property laws. Reuse without written consent is prohibited.

8. Limitation of Liability

Christmas Lights Factory shall not be held liable for any indirect, incidental, or consequential damages arising from use of our website or services, including delays due to weather, supply chain disruptions, or third-party tools.

9. Modifications

Christmas Lights Factory may modify or update these Terms of Service at any time. Updated terms will be posted to our website. Continued use of services constitutes acceptance of any changes.

10. Governing Law

These Terms shall be governed by the laws of the state OR where Christmas Lights Factory is registered and operated. Any legal disputes must be resolved in the jurisdiction of that state.

11. Contact Us

If you have any questions about these Terms, contact us:

Email: [email protected]

Phone: (541) 933-4980

12. Deposits and Payments

All deposits are non-refundable once paid. Deposits secure your installation date and cover initial materials procurement and scheduling costs. A 15% restocking fee applies to all returned products, whether custom-ordered or from standard inventory. This fee covers handling, inspection, repackaging, and inventory management costs.

Payment terms are Net 30 from date of installation unless otherwise specified in writing. Late payments may incur a 1.5% monthly service charge or the maximum allowed by law, whichever is less.

Lien Rights Notice: Failure to pay according to these terms may result in a construction lien being filed against your property. Late payments will incur a 1.5% monthly service charge ($50 minimum) plus all costs of collection, including attorney fees, lien filing fees ($466), and court costs. Payment terms support our rights under Oregon's Construction Lien Law (ORS Chapter 87).

13. Cancellations and Refunds

For services involving custom materials:

Cancellations must be made at least 30 days before scheduled installation

This extended notice period is required due to the lead time for ordering and manufacturing custom products

Cancellations made less than 30 days before installation will forfeit the entire deposit and client remains responsible for all custom materials ordered

For standard installations:

Service cancellations must be made at least 72 hours before scheduled installation

Cancellations made less than 72 hours before installation will forfeit the entire deposit

For cancellations due to weather or acts of God, Christmas Lights Factory will reschedule at no additional charge. Custom-ordered materials are non-refundable and non-returnable under any circumstances. Standard inventory items may be returned within 14 days subject to the 15% restocking fee outlined in Section 12.

14. Installation and Service Terms

Installation dates are subject to weather conditions and may be rescheduled at Christmas Lights Factory's discretion for safety reasons. Client must ensure clear access to installation areas and inform Christmas Lights Factory of any hazards, restrictions, or special requirements.

Any additional work beyond the original scope will be quoted separately and requires written approval. Removal services, if included, will be scheduled within the timeframe specified in your service agreement, typically January through February, weather permitting. Orders requiring custom materials may have extended lead times of 2-4 weeks from deposit date.

15. Damage and Liability

Christmas Lights Factory maintains comprehensive insurance but is not responsible for pre-existing damage to rooflines, gutters, or property. Client agrees to inspect and approve installation within 48 hours of completion. Any concerns must be reported immediately.

Christmas Lights Factory is not liable for damage caused by extreme weather, acts of God, or third-party interference after installation is complete. Clients assume responsibility for electrical costs and ensuring adequate power supply.

16. Warranty

Christmas Lights Factory provides a seasonal warranty on all installations, covering equipment failure and workmanship issues through the removal date specified in your agreement. This warranty does not cover damage from weather events, vandalism, or client modifications.

Replacement of burned-out bulbs during the season is subject to service call fees unless covered by a maintenance agreement. All warranty claims must be submitted in writing to [email protected].

17. Custom Materials Acknowledgment

Client acknowledges that custom materials are specifically ordered or manufactured for their project and cannot be resold or repurposed. By approving designs requiring custom materials, client accepts the 30-day cancellation requirement and understands they are financially responsible for all custom products ordered on their behalf, regardless of installation status.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

19. Oregon Construction Contractors Board (CCB) License Disclosure

Christmas Lights Factory is a licensed contractor in the State of Oregon.
CCB License Number: 257964

The Construction Contractors Board has jurisdiction for resolution of certain disputes between contractors and consumers. For information about how to file a complaint, contact:

Oregon Construction Contractors Board
PO Box 14140
Salem, OR 97309-5052
Phone: 503-378-4621
Website: www.oregon.gov/ccb

20. NOTICE OF RIGHT TO A LIEN - REQUIRED BY OREGON LAW

NOTICE TO OWNER: INFORMATION ABOUT CONSTRUCTION LIENS

Under Oregon's construction lien law, those who work on your property or provide labor, equipment, or materials and are not paid have a right to enforce their claim for payment against your property. This claim is known as a construction lien.

If your contractor or a subcontractor fails to pay subcontractors, suppliers, or laborers or neglects to make other legally required payments, the people who are owed money may look to your property for payment, even if you have paid your contractor in full.

To protect yourself, you should:

Require your contractor to provide lien waivers from all subcontractors and material suppliers

Pay with checks made jointly payable to the contractor and subcontractors/suppliers

Verify that your contractor has paid all bills before making final payment

Christmas Lights Factory RIGHT TO LIEN:
By engaging our services, you acknowledge that Christmas Lights Factory maintains the right to file a construction lien against your property under ORS Chapter 87 if payment is not received according to the terms of our agreement. This lien may be filed up to 75 days after completion of residential work or 90 days for commercial work.

21. Payment Terms and Collection Rights

Payment Due: Payment is due in full upon completion of installation unless other payment arrangements have been made in writing.

Late Payment Charges: Accounts not paid within 30 days of installation will incur:

Late fee of 1.5% per month (18% APR) or $50 minimum, whichever is greater

All costs of collection including reasonable attorney fees

Lien preparation and filing fees if applicable

Lien Rights: If payment is not received within 30 days, Christmas Lights Factory may:

Send a Notice of Intent to Lien via certified mail

File a construction lien against your property

Pursue legal action to foreclose on the lien

Report delinquent accounts to credit bureaus

Once a lien is filed:

It will appear on your property title

Interest accrues at 9% per annum (Oregon statutory rate)

You will be responsible for all legal fees and costs

The lien must be satisfied before selling or refinancing your property

22. Pre-Installation Notifications

IMPORTANT PROPERTY OWNER PROTECTIONS:

Before work begins, Christmas Lights Factory will:

Verify property ownership or obtain owner authorization

Provide written estimate of all costs

Disclose any subcontractors who will perform work

Provide our CCB license number on all contracts and invoices

Your Rights as a Property Owner:

You may require a performance bond

You have the right to receive a list of all subcontractors

You may request lien waivers as work progresses

You can file a complaint with the CCB if disputes arise

23. Dispute Resolution and Claims

CCB Dispute Resolution: For amounts up to $75,000, disputes may be resolved through the CCB's dispute resolution process. This is often faster and less expensive than court proceedings.

Claims Against Bond: Christmas Lights Factory maintains a surety bond as required by the CCB. Claims against this bond must be filed within the timeframes specified by Oregon law.

Warranty Claims: All warranty claims must be submitted in writing within the warranty period. The CCB requires contractors to honor written warranties.

24. Required Consumer Notice

NOTICE: You may be protected by a bond filed with the Construction Contractors Board. If you suffer damages as a result of Christmas Lights Factory's breach of contract, you may be able to file a claim against the bond. Contact the CCB for more information.

Consumer Protection Notice: Oregon law requires contractors to be licensed and bonded. You should verify that Christmas Lights Factory is properly licensed by calling the CCB at 503-378-4621 or visiting www.oregon.gov/ccb.

25. Authorization to Proceed

By accepting our services, you represent and warrant that:

You are the property owner or have full authority to authorize work

You understand Christmas Lights Factory's right to file a lien for non-payment

You have received all required notices and disclosures

You agree to the payment terms specified in our agreement

For tenants or non-owners: You must provide written authorization from the property owner before work can begin.

Christmas Lights Factory | CCB License #257964 | Bonded & Insured
Construction Contractors Board: 503-378-4621 | www.oregon.gov/ccb

Last Updated: December 2025

This document is properly formatted with all 25 sections including the required CCB compliance language. The formatting is clean and professional, ready for your website or contracts. Would you like me to create a separate contract template that incorporates these terms by reference?